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Frequently Asked Questions

XVI Latorre

Shipping

Estimated delivery is 2–3 calendar weeks from the day you place your order. This includes both processing and shipping, so there is no separate processing time to add.

Shipping is free worldwide on every order. To offer free worldwide shipping, we send your items directly from our warehouse in Asia.

Australia, United States, United Kingdom, Canada and the rest of the world: estimated delivery is 2–3 weeks from ordering, including processing and shipping.

We confirm your order and begin preparing it, then email your tracking details once your order is dispatched.

Delivery times are estimates and may vary with destination, customs clearance and public holidays. Any product-specific delivery timeframe shown on the product page takes priority.

For help with your order or tracking, contact us through website chat or email info@xvilatorre.com. See our Shipping policy for the full details.